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FAQ

Is MOTU.com.au an official MOTU store?
No—we're a static affiliate-forwarding brochure. MOTU® HQ and authorised retailers handle warranty policies, authorised repair depots, recalls, FPGA/DSP tooling, authorised calibration, and multilingual support queues.
Why do BUY buttons jump to Amazon Australia?
Shopping carts, delivery promises, invoicing AU GST eligibility, counterfeit investigations, substitutions, substitutions during peak freight, courier claims, prepaid import duties (if surfaced), downloadable driver archives, DSP bundle unlocks—that stack lives strictly on amazon.com.au PDPs—not static HTML mirrored here.
Latency < numbers—are they contractual guarantees?
No—they're shorthand marketing scenarios (buffer depth, firmware rev, cabling). Always confirm against your workstation using whichever measurement plug-ins or loopback rigs you trust after purchase.
Still stuck?
Reach info@motu.com.au for clarification about editorial scope only—hardware/software defects still defer to MOTU support or whichever Amazon storefront fulfilled the unit.
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